Below are some interesting facts and opinions about Facebook curated from the current Economist article.

“Last year the company had sales of $3.7 billion, a little below recent estimates, and made a net profit of $1 billion.”

“The network boasts 845m users, which, were Facebook a country, would make it the world’s third most populous, behind China and India.”

“Every day 250m photos are uploaded to the site. One out of every seven minutes spent online is on Facebook, according to comScore, a research firm.”

“Facebook accessible to ever more people. (The Boston Consulting Group reckons that around 3 billion people will be online by 2016, up from 1.6 billion in 2010.) The second is the rise of the mobile phone. Already more than 425m people are tapping into Facebook on these devices and in future most of the social network’s growth will come from the mobile web. Together, these trends could propel the number of users beyond 1 billion.”

“People are now spending far more time on Facebook than on rival web services such as Google (see chart 2) and why it has benefited from strong network effects. ”

Another interesting perspective- will a new hot social network take over? Tumblr? Twitter?

“One is that people stop using Facebook, either because they lose interest or because they are put off by its behaviour. As News Corporation discovered to its cost after it splashed out $580m on Myspace in 2005, network effects can also go quickly into reverse. Once large numbers of people started leaving the service, which became more cluttered than a teenager’s bedroom, it proved hard to stem the tide. Last year, News Corp sold the business for just $35m.”

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As part of a recent presentation on social media and digital marketing, I developed a Mnemonic “AEIOU” to help the audience remember some of the key elements of an integrated revenue architecture and associated marketing best practices. After all, most English speakers remember our vowels (A.E.I.O.U. and sometimes Y)!

This short slideshow introduces the model and offers a few of the best practices for each element:

• Attract
• Engage
• Influence
• Optimize
• Understand

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Today was another great day working with Charles Schwab Advisor Services and their advisor clients. We presented in Philiadelphia this time – my old home town during former IBM days. About 40 advisors participated in this program and the discussion was active and engaging. I am sharing this presentation in slideshare format here before jumping on a plane to Basel Switzerland to work with a client on building a global digital marketing strategy. If you attended the session, please reach out with your feedback.

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We usually recommend that our clients avoid launching their blog under a separate domain name / URL from their primary brand website. The reasons are both related to branding (brand affinity) and search engine optimization (SEO). While this general recommendation remains, with Google’s recent announcement about link treatments, brands can now add some subtle branding structures and URL treatments for their blogs while still maintaining SEO value to their core domain.

Matt Boynton and Laurent Magloire from the Revenue Architects team point out that Google recently announced that sub-domains and domains are going to be treated equally. So blog.brand.com and brand.com/blog will both maintain the same SEO value. Prior to this announcement, blog.brand.com would have been treated as a separate domains and brand.com would not have received the SEO value of incoming links to blog.brand.com.

We will still suggest that to maintain SEO value and brand affinity, you should not create a separate domain for the brand blog (i.e. do not create something called brandblog.com), but now you can make some additional choices for how to brand your blog and structure your blog domain name. Here is the article.

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If you are using Rapportive or Gist or Xobni, you know what I mean. At the tip of your fingertips, you now can see the online profile and presence of the contacts you are engaging with day-to-day on email.

We often say “have you Googled yourself?” and it is a good question because so much of our personal lives are displayed on the web. Of course, with search, one must take a proactive step to search for me … with Rapportive, the information is displayed automatically when I open an email or type an email address. At a glance, I can get a sense of whether you are a crazy, a connoisseur or a content expert.

I am working on a project with one of our expert network consultants, Laurent ( @opinionwatch ), and he suggested I try Rapportive in my Gmail (Google Apps) account. I had used Xobni with Outlook, but I switched to the cloud completely a few months back (and have not looked back.)

Social intelligence tools are useful and quite revealing. There are exciting new tools coming down the pike – including my colleague’s company Data Hug that promises to intelligently mine relationships from email. Give these tools a try and definitely Rapportive-ize yourself -  and see how you shape up in this increasingly transparent social web.

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We are in the midst of selecting a social monitoring and engagement platform for one of our client’s social programs. The client is starting from scratch to establish an effective social presence, build a following and engage their audience. They have the opportunity to be a content leader in their market.

We won’t even scratch the surface on the full analysis in this post, but the headline is: Chose carefully, test first and don’t lock in. There are a lot of changes in this space including acquisitions and consolidations and different tools are likely going to be needed for different purposes – from engagement to sentiment analysis and influencer tracking.

We know that the client will need a solid social monitoring and engagement platform over time and there are new entrants every day to join early platforms like Radian6. We have taken a look at Sysomos, Spredfast, Radian6, HootSuite, CoTweet, and Traackr among a few others. Amazingly, we are getting very poor results with some of the tools where our search terms are not returning meaningful results. Some of the tools are far better suited for broad-based brand listening rather than focused subject influence.

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At the Schwab Advisor Services meeting in New York yesterday, about 40 advisors joined to discuss a broad vision for achieving a digital presence with social media. In describing the “how to” I shared ways of thinking about digital presence and the role of social media. To help describe ways to get started, I outlined strategies that included actions for revenue strategy, revenue systems and revenue programs. But even this breakdown of strategy and planning recommendations are a lot to tackle for a busy advisor getting started with social media. I often get the question – “OK, but what are the top three things you suggest? Here are three things I would start with to get established online:

1) Solid Website – all roads lead back here, so make sure you have a foundation you are pleased with and relevant content as well as the ability to engage your audience to download items and register for interactions.

• Clean professionally branded
• Relevant content
• Conversion capabilities

2) Professional LinkedIn Profiles – This is the easiest to manage from a compliance point of view and it is very well aligned with the advisor business of referrals and relationships.

• Keyword aligned, current, descriptive profile and business page
• Professional photo
• Active network and # of connections

3) Active Content Sharing – With these two platforms in place, a steady stream of relevant publishing will help place you in the minds of your audience as knowledgeable and help reinforce your credibility when it is time to make a decision.

• Sharing relevant material, text
• Use video if you can to explain and introduce your firm (host on YouTube)
• Publish regularly using a blog format with an RSS feed

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I am writing this post from the Acela train heading back to Boston after an interactive session with about 40 clients of Schwab Advisor Services in New York. One discussion at the event was with Adam Sheer from the Roosevelt Investment Group which was particularly interesting and I think offers some guidance when thinking about strategies for using Twitter and what content to share across social nets.

The Roosevelt Investment Group prides itself on always adding value in their interactions with clients. These interactions, today, use email or other 1:1 communication. So, when considering using a platform like Twitter, what should their approach be? What content should they tweet and share? An example I shared in my presentation was about ReTweeting a “good news” post from a client relationship as a way to help build the relationship. However, since the Tweet may have no direct relevance to investment management, would it be of any interest to the followers of the firm? The answer depends on the strategy employed and the role of your Twitter ID. What do you want to be known for on Twitter? Are you building a network of people and tweeting on multiple topics or only on business topics? After all, we know that Twitter is not just a business network…and the choice is yours.

So what is the lesson?

Yes, you can mix personal and business tweets – but begin by thinking about the role of your Twitter channel. Do you want a range of personal communications or a feed of posts about specific content themes? Perhaps you should consider multiple Twitter IDs – personal and business. Is your Twitter feed going to be about multiple topics, or focused on a specific audience?

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Among wealth managers/ financial advisers, there remains skepticism about using social media and a digital marketing with a stronger online presence. As I prepare for an updated “Day-in-the-life of an adviser” talk next week with Schwab RIAs (clients of Schwab Advisor Services), I created a summary slide to serve as an abstract for the talk. The slide sums up the key messages for me:

• While digital marketing will not and should not replace personal 1:1 relationship strategies, it can help you grow your practice and deepen existing relationships – particularly among your increasingly connected client base.
• A good online presence can help you shift your business mix from traditional “outbound” activity to “inbound” – lowering cost of client acquisition.
• But, as content proliferates, clients will increasingly use “relevance filters” – using search, influencers and their human “social networks” for trusted answers. It is hard to “game the system”
• And, for advisors, regulation and changing technology add risk and confusion.
• So, what should you do?
• Today more than ever, firms need an effective digital marketing strategy and plan that aligns with their target client strategy.

The follow-on question is what makes up that strategy?

We focus on the three elements of the Revenue Architecture – keeping it simple, breaking it down:

1 Revenue Strategy

• Set your ambition
• Segment your audience & define long-tail positions
• Build value propositions
• Measure capability and gaps
• Envision creative strategies

2 Revenue Systems

• Design a solid website for brand experience
• Configure and deploy foundation technology / services for digital marketing
• Establish digital/social outposts

3 Revenue Programs

• Design creative multi-touch campaigns
• Develop a month-to-month/ week to week calendar
• Create multi-media content
• Publish and engage

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Today I received this nice letter from Reid Hoffman recognizing me for being an early adopter. Too bad I wasn’t an early investor!! I remember while at PA Consulting Group in 2003, I wrote an article and started working with clients around the concept of using “relationship intelligence” for business (sales) advantage. The ideas stemmed in part from my excitement over the early stage company and service called ” LinkedIn” and my work building digital businesses at Viant. I have been a user ever since.

Here is the letter I received today.. I guess I was user number 104,302 on LinkedIn and now they have reached the 100M user mark.

Fast forward. Today we work with relationship-centric clients like Blackrock, Putnam, MFS, HighMark Funds and Wasatch Funds, ConRes, The First Group along with a range of mid-market clients, financial advisors and RIAs to develop personalized revenue strategies that use social media.

Why do we social tools are so valuable for business?

To me it boils down to TRUST and TIME. With so many people jumping on board and in many cases “gaming” the SEO system with content marketing strategies, buyers like you and me increasingly rely on our HUMAN network to get our answers. Our human network IS our social network. Our social network is our business network, we buy from people we know and trust.

Two recent examples:

Just yesterday, I networked in and met with my former colleague, Pierre Loic Assayag, at Traackr and gained lots of good advice on potential partners, tools and systems. He also shared with how the culture in California – where they are moving – is very much about human social network that drives business success. Perhaps we in Boston-Cambridge need to learn a lesson here and get out into the cold and network more so we can keep up. I trust Pierre to give me good input. Nothing has changed. What has changes is that I can in seconds search my LinkedIn network for people I know that can help our business.

A month ago, I was going to share Emily Guertin’s LinkedIn profile with a business colleague… but the profile did not say “Registered Dietitian” so I had her add that in. Within a week, she was contacted by another former Viant colleague and offered a fantastic new position. The hiring manager was looking for a “Registered Dietitian” within his personal LinkedIn network. She was right there. Now, Emily, there is a lot more you still need to do on your profile, so let’s talk.

Soon we will be starting with our human network first and using tools like LinkedIn and other social and business networks to support most every business and personal buying decision. I know I already do. Perhaps it is time I dust off and re-launch one of our projects – Goodasitgets - the social ranking system to support buying experiences. Thanks, LinkedIn for making a good product and also for reminding us how impactful social media has become.

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